Shipping & Returns
Currently, all beauty & cosmetic items are shipped directly from South Korea. Shipping rates are calculated based on the weight of the package.
We use K-Packet (Registered Airmail) as our standard method of delivery. If you need faster EMS service, please email us at firstname.lastname@example.org
Free shipping over $35 via K-Packet.
K-Packet (Registered Airmail)
Delivery in 6 ~ 9 business days (excluding time for customs clearance)
Weight less than 2 kg (Weight more than 2 kg will be delivered via EMS)
Express Mail Service (EMS)
Delivery in 4 ~ 7 business days (excluding time for customs clearance)
Weight less than 30 kg
We ship your order within 24 ~ 48 hours on a business day. You will receive a tracking number once shipped.
It normally takes 1 ~ 1 1/2 week to receive your order via K-Packet Airmail. The delivery could take longer if the customs clearance is delayed and during the holidays in Korea and your country. Orders received during Harvest Moon Festival - Chuseok, September 21rd ~ 26th will be shipped on 27th.
Customers are responsible for all cross-border customs duties.
You can return your purchase in 30 days and get a refund in US. We will process your return in 7 business days. However, the original shipping and handling cost are not refundable.